UPDATED SHIPPING POLICY AS OF 12.9.16
Shipping costs are estimated. If the actual shipping amount is less than the amount paid, the difference will be refunded to the original payment method. If the actual shipping amount is MORE than the amount paid, ELIZA Designs LA will cover the amount as our gift to you. All rates reflect the cost of a .5lb package. Multiple items in the same order will be packed together.
Once an order has been placed online, we are not able to make changes to it or combine it with any other orders for shipping. Please allow up to 1-2 business days for processing orders before your order ships. Orders placed for overnight delivery will be shipped out on the following business day. We do not offer service to P.O. boxes. Orders shipping to P.O. boxes will be delayed until we are able to contact you for a business or residential address. We can only provide services that our carriers do and so we are currently not able to deliver on holidays. ELIZA Designs LA is not responsible for delays caused by the carrier.
If you are in Alaska or Hawaii, please see the website of the individual carrier for additional information on arrival time. For international shipping, including Canada, please contact us at firstname.lastname@example.org for shipping and custom costs. Please include your postal delivery details in the email for accurate pricing. For Saturday delivery of an item, please contact us at email@example.com for shipping rates.
If you have any questions about pricing or shipping, please contact us at firstname.lastname@example.org. Please note that normal business hours for email communications are Monday through Friday, excluding weekends and holidays. Business hours are 10AM-5PM PST. We will always endeavor to get back to you as quickly as possible.